Manager, Operational Risk

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Lloyd’s are seeking to recruit a Manager, Operational Risk to contribute towards the successful development and execution of the Lloyd’s risk framework, ensuring the key risks to Lloyd’s are well understood and appropriately managed. To engage strategically with functions responsible for management of operational risks, providing robust oversight and challenge to risk exposures.

Principal Accountabilities

To operate and enhance the framework to identify, assess and monitor the operational risks

faced by Lloyd’s, principally people, process, systems and external risks arising from the

activities of the Corporation.

To provide robust risk oversight and challenge to the functions allocated to this role who are

responsible for managing operational risks, making recommendations for improvements in the

control environment where necessary. Maintain ongoing monitoring of the key current and

emerging operational risks facing Lloyd’s.

Support / lead strategic, thematic reviews of key risk areas, reporting conclusions to the senior

management where required. Support Lloyd’s response to regulatory engagement on

operational risks, including those in relation to operational resilience.

Working with executive management, ensure the operational resilience of Lloyd’s remains

within the risk appetite of the Council and Lloyd’s remains able to deliver core services and

regulatory responsibilities, both at a Corporation and market level.

Provide regular reporting to management and relevant governance forums as required,

including the Risk Committee.

Contribute towards the successful delivery of the Lloyd’s risk framework, for example by

supporting to the Risk and Control Self-Assessment (RCSA) process in order to provide assurance

to the Council that risks are being managed within risk appetite.

Liaise with a range of stakeholders, including at senior levels, across Lloyd’s to gather, assess

and report key risk information, for example in reviewing the Lloyd’s risk register and risk appetites.

Produce a range of regular and ad hoc reporting to provide the risk committees with the

management information required to assess risk exposures, for example risk appetite reporting,

relevant dashboards / reports, risk opinion papers and ORSA reporting.

To respond with agility to requests (e.g. ad hoc projects) from the Chief Risk Officer or Head of

Risk Management

To support the broader Risk & Regulatory Function, and the Corporation as a whole, address risks

and issues arising from the Lloyd’s risk profile. To engage effectively with risk representatives and

other risk specialists embedded across the business.

Skills Knowledge and Experience

Demonstrable stakeholder management skills to build relationships with a range of senior

stakeholders. This will include an ability to actively influence at senior management levels with a

confidence to deliver the right risk outcomes at senior levels of the organisation.

Expert technical risk management skills are required to be able to define and shape industry

leading risk management tools which are tailored to the unique Lloyd’s business model as well as

satisfying regulatory requirements.

Knowledge of risk management risk management frameworks, tools and processes

Ideally an understanding of the insurance industry and the Lloyd’s market but not essential

Knowledge of business operations, processes and key associated risks, including people,

process and technology

Experience in working as part of a high performing team to successful risk management

outcomes

Experience in dealing with complex stakeholder communication and negotiation

Experience in managing senior stakeholders including challenging or unsupportive stakeholders