Auto Account Manager (North East)

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners.This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here.

A day in the life

• Serve as the main point of contact for assigned partner accounts
• Build trusted, consultative relationships with key accounts and stakeholders
• Grow the Zopa Auto Finance programme by developing new accounts within your network
• Ensure timely and effective delivery of solutions aligned with partner goals
• Communicate progress of monthly / quarterly initiatives with stakeholders
• Lead regular business reviews with partners to evaluate performance and opportunities
• Monitor key account metrics such as volume, credit quality, and pricing
• Maintain accurate records and insights in Salesforce
• Collaborate across the sales team to identify growth opportunities
• Address partner needs and manage escalations professionally
• Help shape the Auto Ops team by contributing industry knowledge
• Host webinars and training workshops for partners
• Ensure compliance with internal processes, audits, and controls
• Work closely with the Commercial Team to support the Auto Partner Success strategy

About you

Please note this role will be based "remotely" but will require regular travel to clients around the North East.#LI-LK1 We're on the move!  Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.You'll also have the option of working from abroad for up to 120 days a year!