Operations Supervisor

Location : Watkins Hire Ltd Walsall, Brineton Street, Quayside Drive, Walsall, WS2 9LA, UK

Carrier Rental Systems supplies immediate, 24 / 7, nationwide HVAC rental solutions to help sustain and optimise your company’s performance, and protect you from the anxiety of unplanned downtime.

About the role

The role is based in Walsall and its main aim is to supervise the work of Service Engineers and Yard Employees in the depot. As an Operations Supervisor, you'll be responsible for managing day-to-day priorities, solving client issues received by the team, and providing Health & Safety in the depot. Moreover, you'll be optimizing manpower and resources, responding to customer complaints, and escalating key issues to senior management.

As an Operations Supervisor, you'll be responsible for :

• Taking the lead on aspects of H&S – Leading by example
• Ensuring that all assets are available for hire
• Ensuring that all assets are aesthetically and mechanically of a very high standard
• Deputizing for your line manager as the need arises
• Taking responsibility for the day-to-day running needs of the depot
• Dealing with customer's problems on site as they arise
• Assisting with internal problems in the depot
• Liaising and working closely with Service Manager and operational management
• Assisting with the free movement of equipment among all depots
• Maintaining all maintenance records within the depot
• Assessing and maintaining health and safety needs in the depot; leading by example with continuous improvement
• Ensuring all paperwork / documentation is up-to-date

To be successful in the role you should have :

Previous engineering experience in repairing and servicing HVAC temperature control / refrigeration equipment (ideally boilers, chillers, cooling equipment, etc.)

Experience of supervising a team is beneficial but not essential

FGas or gas safe certification required

Experience of prioritizing workflow

Understanding of computer applications including MS Office

We offer :

Company VAN

Monday to Friday job with possibility of overtime

Life insurance

25 days of holidays + bank holidays

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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