Customer Services Assistant - Supply Chain

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.   Role & Responsibilities : Communicating with clients and providing excellent service Process sales orders and purchase orders General administration duties Creating packing lists and export documentation Updating customer databases Preparing reports on KPIs Attending customer meetings with internal and external stakeholdersEssential Skillset : Experience working on export documentation Good knowledge of Microsoft Office applications especially Excel Experience on ERP systems / databases Great customer service skills Experience of communications with customers both on the phone and writtenBenefits : Hybrid working following completion of training period On site gym 25 days holiday plus bank holidays Flexi time policy Team events Future progression opportunitiesCustomer Service Assistant / Sittingbourne / Hybrid