Hire Desk Controller
Location : Kilsyth
Hours : Monday to Friday, 7 : 30 AM – 4 : 30 PM
Salary : £28,000 – £30,000 per annum
Contract : Temp-to-Perm (TTP)
Are you an organised and customer-focused professional with experience in plant or tool hire? We’re looking for a Hire Desk Controller to join a busy depot in Kilsyth, providing first-class service and support to clients and internal teams.
Key Responsibilities :
- Handle inbound hire enquiries via phone and email
- Process hire orders and maintain accurate system records
- Liaise with the yard, drivers, and workshop teams to ensure efficient dispatch and returns
- Manage hire schedules and availability
- Provide excellent customer service and resolve queries promptly
Requirements :
Previous experience in a hire desk or plant / tool hire environmentStrong IT and communication skillsAbility to multitask and work in a fast-paced environmentTeam player with a proactive approachKnowledge of hire management systems is an advantageWhat’s on Offer :
Competitive salary : £28,000 – £30,000Opportunity to move into a permanent roleSupportive and collaborative team environmentOngoing training and career development