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Hire Desk Controller

Hire Desk Controller

PertempsKilsyth, North Lanarkshire
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Hire Desk Controller

Location : Kilsyth

Hours : Monday to Friday, 7 : 30 AM – 4 : 30 PM

Salary : £28,000 – £30,000 per annum

Contract : Temp-to-Perm (TTP)

Are you an organised and customer-focused professional with experience in plant or tool hire? We’re looking for a Hire Desk Controller to join a busy depot in Kilsyth, providing first-class service and support to clients and internal teams.

Key Responsibilities :

  • Handle inbound hire enquiries via phone and email
  • Process hire orders and maintain accurate system records
  • Liaise with the yard, drivers, and workshop teams to ensure efficient dispatch and returns
  • Manage hire schedules and availability
  • Provide excellent customer service and resolve queries promptly

Requirements :

  • Previous experience in a hire desk or plant / tool hire environment
  • Strong IT and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Team player with a proactive approach
  • Knowledge of hire management systems is an advantage
  • What’s on Offer :

  • Competitive salary : £28,000 – £30,000
  • Opportunity to move into a permanent role
  • Supportive and collaborative team environment
  • Ongoing training and career development
  • Create a job alert for this search

    Hire Desk Controller • Kilsyth, North Lanarkshire

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