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Customer Service Advisor / Repairs Administrator

Customer Service Advisor / Repairs Administrator

HAYSWelwyn Garden City, South East, United Kingdom
30+ days ago
Job type
  • Permanent
Job description

Strong administrative skills, organisational & customer service skills, call & complaint handling

Your new company

An opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation.

Your new role

  • Coordinate and schedule repair and maintenance tasks
  • Liaise with customers, contractors, suppliers, and internal teams to ensure timely completion of work
  • Maintain accurate records of all repair activities and update relevant databases
  • Handle enquiries and provide excellent customer service to residents and stakeholders
  • Assist in the preparation of reports and documentation

What you'll need to succeed

  • Proven experience in administrative roles
  • Strong customer service and compliant handling skills
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Ability to work independently and as part of a team.
  • What you'll get in return

    Training and support

    Friendly work environment

    Parking on-site

    Possibility to go permanent for the right candidate

    What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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    Customer Service Administrator • Welwyn Garden City, South East, United Kingdom