Amazon Connect Engineer
Role Type : Permanent / On Contract [Inside IR35]
Day Rate : £400 per day [Inside IR35]
Salary : £65K per annum
Location : Telford, UK
Frequency : 2 days work from office [mandatory]
About the Role :
We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services.
Responsibilities :
- Technical Implementation : Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects.
- AWS Utilization : Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development.
- Amazon Connect Proficiency : Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
- CDK Familiarity : Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes.
- Problem Solving : Troubleshoot and resolve technical issues.
- Learning and Development : Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies.
Qualifications :
Basic understanding of cloud computing and contact center concepts.Exposure to AWS services and architecture.Strong problem-solving and analytical skills.Attention to detail and ability to follow instructions.Good communication and teamwork skills.Preferred Qualifications :
Experience with scripting languages (Python, JavaScript).Experience with performance and load testing of Managed services.J-18808-Ljbffr