Designer

Octopus Energy Group is an energy tech company. We use technology to make green electrons cheap and revolutionise customer experiences.

Octopus Energy already supplies over 2 million homes with cheap green power in the UK, with operations in Germany, Australia, USA, Japan, Spain and New Zealand. By the time you’ve applied, this list may be longer.

As well as all that, Octopus Energy for Business supplies green energy to over 20,000 companies, Octopus Electric Vehicles helps make clean transport cheaper and easier, Octopus Energy Services brings smart products into thousands of homes, and Octopus Centre for Net Zero is a multi-disciplinary research organisation helping Governments and industry reach net zero sooner.

Octopus Energy Group's tech arm, Kraken Technologies, enables our innovation. They have created our API driven in-house technology platform, built from the ground up around the customer. It powers the outstanding service, efficiency and smart products we’re using to accelerate the world’s transition to a decentralised, decarbonised energy system.

The Kraken tech platform has been licensed to support over 17 million accounts worldwide, through deals with Good Energy, E.ON , Hanwha and Origin Energy.

So, what’s the gig?

We’re looking for a creative, human-centered Designer to bring Octopus to life in the UK. We’re searching for people who understand UX, tone of voice, persuasion and reassurance, but most of all, can make the complex simple and create things that work for humans. You might come from an agency background or a start up, and have probably made a living from your main trade, but you're open minded and willing to try it all.

Beyond design, we embody a culture of autonomy, curiosity, and relentless improvement. You're unlikely to receive a curated brief; there are no account managers here. You'll navigate your own journey, driven by a passion to explore, enhance, and take on transformative projects that no one else dares to tackle. This doesn't mean you're on your own though, there's a whole team of like-minded people here to support you.

There’s probably some things you should know…

We don’t use agencies - we really don’t. Not for advertising, UX, development, or media. We do everything ourselves, so we know it inside out, and are in control of every element. You could say, in fact, that we’re half agency : the half without timesheets and suits.

We’re pretty obsessive about our customers. We think about them a lot. A lot, a lot. We answer emails from customers, we join in on social media (and I mean we , as leaders do), we think constantly about what makes great experiences, great stories and great reasons for people to join us.

We’re looking for someone who knows their way around design for the real world – you’ve explored design and all of its elements. Worked on campaigns, web experiences or maybe events, all from an idea in a sketchbook to launch and beyond. You can reel off some good numbers, but actually, what you really, really geek out on is how real humans use technology. In, like, their real, actual, messy lives : the ones full of self-interest, love, loss, stress and tedium.

You know the tools and theories of Human Centred Design, but all the talk of process makes you cry inside. What really matters is the outcome, not how you get there - and you just want to make great stuff. You're looking forward to not working on a user persona.

You're enthusiastic, and that enthusiasm means other people follow your lead and you'll get stuff done.

You're a grafter, but a smart grafter. You put effort where it delivers the most value : you’ll wireframe just enough to communicate what you need to a developer. If your resources are limited, you’ll find a work around.

Finally, you're not a fan of the traditional businesses. You can live without working to backlogs, or writing business cases. You prioritise effectiveness and efficiency above all else. You get stuff done by knowing what's right, and sometimes that's hard.

What you'll do :

• You will work with a wildly talented, diverse and passionate team to deliver campaigns and more projects to market in record time.
• You will work with developers to build products and make sure your designs come to life and work effectively in the real world.
• You will conduct first-hand research and talk to actual humans to understand their needs, wants and context.

What you'll need :

To really thrive, you'll likely possess :

Why else you'll love it here

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at hiring@octoenergy.com and we’d love to help!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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