Senior Supply Chain Manager

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Team : Procurement and Supplier Management

Experience : Expert

Working pattern : Full-Time

Reporting to : Category Department Lead - Operations

Sponsorship : Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words : Data-led, Results-focused, Process-flexibility

Top 3 qualities for this role : Delivery with your team, Supply chain experience, Value led change

In the words of the team, you should leave your current role for this one because….

OVO is a fantastic place to work. The company really cares for its people which makes you want to go the extra mile. There is a reason we won Times best place to work! The Procurement & Supplier Management team is on a really exciting journey and it's not every day you get the ability to actively participate in a Supply Chain transformation! OVO felt like home to me after just 2 weeks and I put that down to having such a great team around me"

Where you’ll work :

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how :

As an enterprise business OVO’s supply chain presents large risk but great opportunity when it comes to sustainability and wider ESG initiatives. Procurement & Supply Management play a vital role when contributing to OVO’s wider Plan Zero aspirations ensuring we’re working with the right partners and managing risks appropriately.

This role in a nutshell

Reporting to the Operations Category Dept Lead, you’ll be responsible for leading a team of logistics managers, analysts and a category manager to deliver robust supply chain services across a portfolio of meter related assets. This is a critical role, with responsibility for ensuring that asset volumes are optimised to balance working capital, supply chain resilience, customer demand and revenue generation.

Working with your Peopler Leader and other senior stakeholders you’ll set OVO’s supply chain strategy for serialised assets. Your strategy and planning will ensure that OVO’s team of engineers have the meters (and other assets) required to support OVO customers. Your remit will include forecasting of asset demand as well as purchase, warehousing, distribution and sale of assets as well as OVO’s reverse supply chain of removed assets.

Your key outcomes will be…

• A resilient supply chain that can easily accommodate international, supplier and internal risks. You’ll do this by strategically managing your asset and manufacturer mix, with awareness of OVO’s contractual obligations.
• Optimised forecasting and ordering processes, which ensure consistent supply, minimized disruptions and optimal stock levels. Your team will keep ahead of industry and other challenges which might impact forecasts and have an awareness of new asset variants and firmware.
• A team which optimises asset availability for internal and external field engineers through effective SKU management (of 80k monthly unit distributions) and proactive stakeholder engagement.
• Delivery of sales revenue in the region of £100M annually, in the right ratio to the right purchasing partner. You’ll drive process improvements where there’s value to be added.
• Optimised and cost effective reverse supply chain processes which mitigate upstream charges for failed or late return.
• Leading-edge, end to end stock tracking capabilities, either developed internally or through acquisition.
• Excellent service delivery from OVO’s supply chain & triage 3rd parties, actively managing their performance to achieve desired outcomes.
• Maximised output from OVO’s triage 3rd party, guaranteeing a commercially effective warranty returns process and best practice sustainable re-use and recycling.
• Strong internal and external stakeholder relationships, with particular attention to the service you deliver to OVO’s field.
• Your team will have well defined procedures in place and the capacity to respond promptly and effectively to asset related incidents and / or queries, facilitating swift resolution.

With your people, you’ll…

You’ll be a successful Senior Supply Chain Manager at OVO if you…

You won’t like this role if you…

Let’s talk about what’s in it for you

We’ll pay you between £56,900 and £75,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer :

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

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