Admin Assistant

We are seeking an enthusiastic and motivated individual with strong organisational and interpersonal skills to join the Audiology secretarial team as an Administration Assistant .

You will collaborate closely with both the administrative and clinical teams, supporting the department in providing an efficient office service.

Candidates should demonstrate a professional attitude and the ability to work flexibly in a busy environment. Ideally, candidates will have experience as an administrator or receptionist, and be familiar with secretarial and administrative processes.

Main Duties of the Role Include :

• Answering telephone queries
• Making appointments
• Typing letters
• Dealing with patient queries
• Scanning and logging referrals
• Monitoring the generic Audiology inbox

The role requires teamwork, initiative, and the ability to prioritise workloads to meet deadlines. Flexibility with working hours is essential.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people across two sites : Royal Stoke in Stoke-on-Trent and County Hospital in Stafford. We are proud to be a major trauma centre for the North Midlands and North Wales, with a focus on facilities, teaching, and research.

We value all our employees and offer a range of development opportunities to help staff reach their full potential. UHNM fosters a culture of inclusion, equal opportunities, and diversity, ensuring all staff feel valued and respected.

Investing in our staff directly impacts the quality of care we deliver. Our employees are as vital as our patients and the community we serve.

For further details or informal visits, please contact :

Name : Ashleigh O'Leary

Job Title : Operational Services Manager

Email : Ashleigh.OLeary@uhnm.nhs.uk

Telephone : 01782 674339

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