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Support Coordinator

Home GroupStockton-on-Tees, England, United Kingdom

30+ days ago

Job type

Part-time

Permanent

Job description

Job Description - Support Coordinator (251032)

Location : Teesside and Cleveland

Type : Permanent, Full or Part Time (37.5 or 15 hpw)

Pay : £13.21 per hour (Salary £25,838 per annum [pro rata for part time]) and great benefits including Health Cash Plan

About the role : Want to be part of a team that cares and empowers you to help change a customer’s life? As our Support Coordinator, you'll support customers with complex needs to develop skills for independent living. Your work will make a difference each day!

Typical day includes :

Creating support plans with customers and coordinating Support Workers.
Working across services in Teesside with diverse customers.
Assisting with daily activities like meals, shopping, budgeting, and tenancy maintenance.
Conducting risk assessments, support planning, and reviews.
Building rapport through chats and catch-ups, collaborating with colleagues.

What you bring :

Passion for supporting customers to live their best lives.

Experience in creating person-centred support plans and supporting colleagues.

Experience in coordinating customer referrals.

Ability to work independently, remain calm, and be resilient.

Access to a vehicle insured for business use; mileage support provided.

Note : Due to sponsorship limits, we cannot currently offer sponsorship to external candidates. This is under review.

Our team : Outgoing, diverse, supportive, led by Senior Client Service Manager Yvonne, who has been with us since 2014.

Job details :

Flexible hours to meet customer needs, including early mornings, evenings, weekends, and sleep-ins.

Regular team meetings and training.

Use of technology for support plans and online learning.

Includes waking nights and working through the night.

Enhanced DBS check paid for by us.

Our culture : We celebrate diversity and inclusion, supporting networks for Multicultural, LGBTQIA+, and Disability colleagues to foster an inclusive environment.

Benefits :

34 days leave, increasing to 39, plus volunteer days.

Health cash plan saving up to £1140 / year.

High street discounts on shopping, holidays, and more.

Opportunities for career growth within the organization.

We prioritize wellbeing and support for our colleagues.

For reasonable adjustments during recruitment, contact recruitment@homegroup.org.uk.

Work Location :

Stockton on Tees (Halifax House), Unit 14, Falcon Court, Preston Farm Business Park, Stockton-on-Tees TS18 3TS

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Support Coordinator • Stockton-on-Tees, England, United Kingdom