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Account Executive

Account Executive

FarewillLondon
30+ days ago
Job type
  • Full-time
Job description

The role  We’re looking for an Account Executive to play a vital role in helping charities secure essential legacy income. Our 300 charity partners work with us to deliver a free will service promoting legacy giving. For many of our partners, over half of their income comes from gifts in wills, securing long-term funding for their cause areas. As part of our dynamic, fast-growing startup, you’ll work closely with our charity partners to enhance their engagement and drive growth. Reporting to a Senior Account Manager, you will be instrumental in providing strategic support and guidance, making a tangible impact on both our partners and their beneficiaries. This is a fantastic opportunity for a junior professional eager to develop their career in a supportive, innovative environment.

In this role you will

  • Take responsibility for managing dozens of smaller charities, ensuring they can make the most of their partnership with Farewill
  • Organise regular meetings with charity partners to onboard them, offer tailored advice and identify opportunities for account growth
  • Utilise marketing knowledge to develop and refine our partners marketing strategy to deliver more effective legacy marketing campaigns
  • Effectively handle client queries with ease and professionalism via email and phone, ensuring every partner feels supported and valued
  • Own an individual target to drive growth across your accounts through securing renewals, identifying upsell opportunities and exploring cross selling opportunities

About you

  • Passionate about supporting charities, and eager to join a dynamic startup environment and make a meaningful impact
  • Experience in account management or working within the charity sector
  • Strong written and verbal communication skills, focused on building and nurturing relationships
  • Solid understanding of marketing principles and experience in designing and implementing strategic email, social & offline campaigns
  • Excellent attention to detail; ensuring all communication is accurate and thorough
  • A proactive, innovative mindset with entrepreneurial thinking
  • Committed to putting customers first, working with urgency and focus, and maintaining a positive, collaborative team environment

    • What we offer

  • A competitive salary of £30,000 - £33,600 + stock options
  • 28 days of annual leave plus the usual public holidays
  • Personal development budget of 3 days and £1,000 per year
  • Hybrid working; our team works a minimum of 2 days / week in our lovely East London (Haggerston) office
  • Regular team socials & company-wide events
  • A chance to make a meaningful contribution to people's lives and deaths
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    Account Executive • London