Operations Manager

Job Description

Murray Recruitment are recruiting an Operations Manager for our client based in Glasgow.

Role Overview :

This is an exciting opportunity for a dynamic and experienced leader to take charge of daily operations within a fast-paced service environment.

The Operations Manager will oversee both office and field-based teams, ensuring optimal performance, adherence to safety standards, and high levels of customer satisfaction. The successful candidate will drive operational excellence, lead process improvements, and foster a culture of continuous development and compliance.

Key Responsibilities :

• Oversee daily operations across office and field teams.
• Ensure internal and client-specific KPIs are consistently met.
• Manage workflows to maintain efficiency, quality, and safety.
• Lead and mentor the team to meet operational and strategic objectives.
• Conduct employee appraisals and performance reviews.
• Manage budgets, support financial goals, and identify cost-saving initiatives.
• Drive compliance with industry regulations and company policies.
• Maintain proactive and professional communication with clients.
• Attend regular client review meetings.
• Conduct field audits to ensure quality and health and safety compliance.

Skills & Experience :

Offering :

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