Client Services Associate

Angove Partners are working with an independent specialist insurance and reinsurance broker. With a strong global footprint and an inclusive, collaborative culture, this firm offers an exciting opportunity for a technically strong Client Services Technician to join their dynamic Non-Marine division in London.

What is the role?

This role will sit within a highly experienced client services team that supports broking operations across a range of specialty lines including Financial Lines, Construction, Casualty, Property and Renewables. The successful individual will act as a key technical support across global business units, working closely with broking teams and international offices to deliver high-quality service and documentation. This is an ideal opportunity for someone who thrives in a high-paced environment and is passionate about technical delivery, stakeholder collaboration and global client engagement.

What will you be doing?

• Provide technical support to broking teams globally, including preparation of renewal statistics and placement documentation
• Produce and review client and market documentation (slips, endorsements, debit / credit notes, evidence of coverage) with a strong understanding of contract wordings and clauses
• Ensure compliance with Contract Certainty, regulatory frameworks and internal process requirements
• Maintain accurate records within internal systems and broking platforms
• Submit slips and LPANs to XIS Bureau and use key London Market systems such as the IMR and Lineage portals
• Respond to global client queries and data requests in a timely and professional manner
• Build relationships with clients, brokers, and market representatives to ensure seamless service delivery
• Support ongoing review of service standards to continually enhance client satisfaction

What do you need to apply to this role?

If you would like more information on this role, or any other roles we are recruiting for right now, please get in touch with : kyran.jethwa@angovepartners.com

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