Client Services Associate

EMEA Client Services Associate, Alternative Investment Manager

London, Hybrid, Competitive Salary + Bonus

An established global asset manager is looking for a Client Services Associate to join their EMEA Client team, supporting operations across a diverse range of alternative investment products. This is an exciting opportunity to join a collaborative, fast-paced team responsible for delivering a high-touch client experience to wealth and intermediary clients across the region.

The role is ideal for someone who thrives in a client-facing, operationally-minded position with strong project management elements. You’ll play a critical part in onboarding new distributors, managing day-to-day client operations, and coordinating with third-party service providers and internal teams across compliance, legal, and fund operations.

Key Responsibilities

Client Operations & Ongoing Support

• Act as a primary point of contact for wealth management platforms and distributors across Europe
• Provide hands-on, white-glove support to clients throughout the full lifecycle – from prospecting to post-sale servicing
• Manage ongoing subscription, redemption and capital call processes for a suite of fund structures
• Maintain and update internal and external databases (e.g. FE Fundinfo, Allfunds)
• Oversee the trailer fee process and contribute to reporting and analytics, including KPI and board materials

Onboarding & Project Coordination

Process Improvement & Relationship Management

What the Client are Looking For