Horizontal Trading Manager

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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Overview

The Horizontal Trading team is responsible for developing and scaling trading and loyalty levers which drive growth and retention of buyers and sellers. We plan and execute a quarterly calendar of promotional activity and incentives intended to deliver relevance, value for customers, and drive business performance in partnership with marketing and category management teams.

You will be responsible for ensuring the onsite experience is optimised for promotional activity. You will work cross functionally to ensure that category teams are engaged on providing relevant promotional inventory at a competitive price and that the marketing teams are engaged on the trade calendar, so that we are set-up to showcase relevant promotions. Additionally you will feed into value led product development, to ultimately answer the question, how can we develop the onsite experience to showcase value better? Then work with our product manager to drive through value led product development.

You will accomplish :

Incremental GMV growth

Improvements in spend efficiency and ROI

Optimised conversion and CTRs on landing pages

Scaling seller participation in promotions

Operational innovation

Through...

Partnering with category managers, so they are well aligned on the trading calendar and ensure that the nominated promotional activity is of a good standard.

Facilitate cross functional meetings to ultimately ensure that we execute trading plans as expected

Play a lead role within the horizontal team, ensure that operational processes are followed as best as possible. Act as a point of escalation if required

Coordinate with supporting functions such as marketing and merchandising teams to ensure promotional activities are delivered on time and with impact

Use data to find opportunities to scale and optimise promotional activity further

Strive for operational excellence by optimising processes with a view to improving efficiency and reducing errors.

Understand the eBay customer, and help to instill a customer-first approach within the team and wider business.

Engage with product teams to lobby for developments which will benefit value / promotional activity.

Balance trade-offs between business needs and technical constraints, gaining consensus from partners along the way.

What you will bring ...

We would love to hear from you if you have strong project management experience with an ability to build & implement operational plans as you will be required to co-ordinate & deliver initiatives across different business functions. Ability to work through ambiguity and make decisions based on logical reasoning and / or data insights.

Experience in developing & delivering plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals is key. Plus an ability to build and sustain relationships across all functions and levels in an organisation, to ensure flawless integration and execution of plans.

Self-sufficient action and results orientated, you will make data driven decisions to get results. Confident with spreadsheets, you will have a phenomenal eye for detail and be comfortable working in a dynamic environment.

And of course - a love for eBay as a Buyer and Seller plus a passion for customers & ability to link to day-to-day role!

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