1st Line IT Support Engineer

Job Title : 1st Line IT Support Engineer

Location : Chorley

Salary : £25,500 - £27,000

The Client

Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base.

The Role of Level IT Support Engineer

• Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level
• Providing 1st line technical support across our customer base via phone or email
• Be responsible for both reactive and proactive maintenance activities
• Contribute to IT projects when required
• Follow agreed processes and procedures for the support team
• Maintenance of all IT service documentation

Person Specification

Excellent p...