Senior Support Technician

Senior Support Technician

Role Type : Full time; Monday - Friday (Hybrid / Office Based)

Salary Range : £35K - £50K per annum (depending on experience)

Office Location : Eastleigh, Hampshire.

Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond.

The Position

Our client has an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and Infrastructure Support Engineer to join their team based at their offices in Eastleigh, Hampshire on a permanent basis.

Senior Support Technician Overview :

• You will be providing IT support to new and existing customers within Southern County areas.
• Throughout your role you will be responsible for using state of the art PSA and reporting tools.
• Adhering to client SLA's and escalation procedures.
• Active involvement in Cyber Security and Cyber Essentials deliverables.
• You will be supporting SharePoint, MS Windows and Azure Servers.

Required Experience :

I...