Customer Success Manager - EMEA

Join Wordly's fast growing global team!

Wordly, a rapidly-growing AI startup in the San Francisco Bay Area, is seeking a

• We are an energetic and dynamic startup growing fast in a hot market.
• We have a passion for innovating and solving hard problems that affect thousands of users and organizations worldwide.
• We deeply care about system performance and happy customers.
• We are a team of industry veterans and senior tech professionals who prioritize performance and ease of use over anything else.
• We embrace remote work and a great work-life balance.

Join Wordly's fast growing global team!

Wordly, a rapidly-growing AI startup in the San Francisco Bay Area, is seeking a Customer Success Manager to drive customer loyalty by building lasting relationships throughout the customer lifecycle. Reporting to the Director, Client Success & Support, you will create significant relationships with our customers and ensure their satisfaction, and thereby contributing greatly to Wordly’s growth. This is accomplished by ensuring customers realize and experience value from Wordly, monitoring indicators of customer health, addressing customer concerns, and helping them better use our products to meet their goals and objectives. Success for you means you have a great relationship with our customers while making sure they are happy with the solution and using it to achieve their goals.

Why join Wordly?

Who you are :

But most of all : You’re excited about joining a team that works hard and cares about delivering awesome results!

What you’ll be doing :

Note that everyone takes a turn being our first line of support. This means

As Wordly is growing rapidly, applicants may be retained and evaluated for additional open positions.

Located in Los Altos, California, Wordly is an exciting tech startup that is looking to grow its engineering and GTM teams! From virtual meetings to large, in-person conference venues, Wordly strives to provide high quality, real-time translation services in 50+ languages to anyone, anywhere.

Wordly caters to numerous customers around the world which include local organizations and businesses; government entities; Fortune 500 companies; and much, much more. While this is a fully remote position, office space in Los Altos, California is available for San Francisco Bay Area residents that wish to utilize it.

To learn more about Wordly visit www.wordly.ai and follow us on our LinkedIn page .

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Translation and Localization

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