Patient Services Assistant

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Patient Services Assistant (Apprenticeship)

Location : Runcorn

Hours : hours per week, Monday to Friday

Salary : £25,000+ (dependent on experience)

We are looking for a dedicated and enthusiastic Patient Services Assistant to join our team in Runcorn. This is an exciting opportunity to develop your career while gaining a Level 3 Business Administration Apprenticeship qualification.

Key Responsibilities

• Handle customer queries professionally and efficiently via phone, email, or other communication channels.
• Provide general administrative support to the Patient Services office team.
• Assist Rowlands branches and Numark members with patient service enquiries.
• Support the production and delivery of reports aligned with business needs.
• Communicate effectively with internal colleagues and external stakeholders.
• Carry out any other duties as requested by the Patient Services Manager.
• Demonstrate the company’s values and behaviours, promoting performance, customer excellence, and employee engagement.

Key Skills, Experience & Qualifications

What We Offer

Please note : We reserve the right to close this vacancy early if we receive a sufficient number of applications.

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