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Claims Handler

Claims Handler

IndesureUnited Kingdom
22 days ago
Job type
  • Full-time
Job description

1 week ago Be among the first 25 applicants

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This range is provided by Indesure Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Recruitment Consultant @ Indesure Recruitment - Finding talent across the insurance industry

Job Title : Subsidence Adjusting Executive

Location : Remote

Salary : Up to £28k

The Opportunity :

An exciting opportunity is available to join an award-winning Subsidence Services Division as a Subsidence Adjusting Executive. Manage domestic and commercial claims from start to finish with full autonomy, supported by a collaborative team and advanced tools. Enjoy a flexible hybrid working model, combining home and occasional office work. If you're passionate about delivering great outcomes independently, this role is for you.

Your Responsibilities Will Include :

  • Managing a portfolio of subsidence claims up to an agreed value
  • Acting as the primary point of contact for both customers and clients
  • Making technical decisions on your cases once training and licensing are complete
  • Producing tailored reports and maintaining accurate action plans for each claim
  • Ensuring reserve accuracy and driving claims to a timely resolution
  • Liaising with suppliers to monitor progress and service quality
  • Communicating updates with all stakeholders throughout the claims process

About You – Knowledge and Experience :

  • Subsidence Claims Experience : Previous experience managing subsidence-related insurance claims is essential
  • Strong Communication Skills : Confident communicator and negotiator, able to explain complex matters clearly and with empathy
  • Highly Organised : Capable of prioritising and managing a busy caseload efficiently
  • Adaptable : Comfortable working in a fast-paced environment and responding to change
  • Customer-Oriented : Proactive, empathetic, and focused on delivering a positive customer journey
  • Professional Mindset : Positive, resilient, and open to new technology and process improvement

    • Skills That Will Be Developed in the Role :

  • Comprehensive role-specific training tailored to best practices and system use
  • Support towards achieving the Chartered Institute of Loss Adjusters' Cert CILA qualification
  • Ongoing professional development through access to leading industry resources

    • What You’ll Get :

  • Qualification Support : Funding for CII / CILA certifications
  • Pension Scheme : SIPP with up to 6% match
  • Life Assurance : Up to 10x salary cover
  • Private Medical Insurance : Individual cover, upgradeable to family
  • Dental Insurance : Optional individual or family cover
  • Employee Assistance Programme : 24 / 7 confidential support services
  • Bike to Work Scheme : Loaned bike and accessories
  • Income Protection : 60% salary up to 5 years
  • Gym Discounts : Save at 3,700+ gyms
  • Travel Insurance : Annual, including winter sports
  • Critical Illness Insurance : £25k–£500k, tax-free payout
  • Additional Leave Purchase : Buy up to one extra week
  • Electric Car Lease : All-inclusive, tax-saving vehicle lease
  • Cashback Card : Up to 15% on spending

    • Seniority level

    Seniority level

    Associate

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Other

    Industries

    Insurance

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