Neighbourhood Engagement & Delivery Officer

Neighbourhood Engagement & Delivery Officer

Join to apply for the Neighbourhood Engagement & Delivery Officer role at Manchester City Council .

Working Hours : 35 Hours per week

Contract Type : Full-Time, Permanent

Additional Payments : Casual Car User Allowance & 6.7% Flexibility Payment

Closing Date : 25 February 2025

Interview Method : In Person (Face to Face)

This role is subject to :

Casual Car Documentation : The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.

We have a number of opportunities for forward-looking and community-focused library managers to join us in our Neighbourhood Engagement and Delivery Officer (NEDO) role. In each of our areas, we have a team of NEDOs who work together to manage the staff who operate our libraries, the library buildings themselves, and all the services delivered from there. Our NEDOs also develop and deliver activities and events in libraries and across the area, working with a range of agencies and partners such as schools and community groups. We have two vacancies in our North Area and one vacancy in our South Area.

About The Candidate : The right candidate will have a good understanding of the way that Manchester libraries operate - our ethos, culture and our high expectations of customer service. You will need excellent customer service skills, together with experience of ICT and digital delivery, and the ability to positively manage and motivate staff. We need our staff to be flexible and you would work across a number of libraries, and possibly in other parts of the city as the service requires. We also need you to have the flexibility to work unsocial hours, including weekends and evenings to meet the needs of the service.

If you are passionate about the key role that libraries play at the heart of communities, we would love to hear from you.

About Us : We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

To Make Our Ambition a Reality, Every Person We Recruit Needs To Play Their Part. It Takes a Certain Type Of Behaviour, Attitude And Way Of Working To Get Manchester Where It Wants To Be. Our People And Partners Have Agreed Five ‘behaviours’ :

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council : At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme : As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria :

Accessibility : As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment.

What we will need from you if you’re successful :

When you join us : We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy.

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