Inside Sales Representative

We are looking for an experienced Inside Sales Representative to join one of my clients, based in their Stockport office in the UK. They focus on driving exceptional customer service by providing the highest quality at the lowest price, with the quickest delivery. The Inside Sales Representative will support this mission by having a focused customer service approach in addition to always demonstrating excellent communication and professionalism.

Responsibilities

• Processes inbound sales calls and purchase orders received via email, phone or fax.
• Informs customers of unit prices, shipping dates, anticipated delays, and any additional information required by customer via a sales acknowledgment.
• Enters and approves sales orders from customer purchase orders.
• Recommends type of packaging or labelling needed on orders.
• Reviews documents to ensure completeness and accuracy prior to data entry.
• Participates in quality Management System issues relating to the sales function.
• Partners with customers to address their project needs and assist in finding solutions.
• Complex projects order entry
• Sales Analysis
• Interact with the technical team for review of drawing / specification
• Submit technical and commercial proposals
• Invoicing and follow-up for payment collection
• Communicate with suppliers for bought out spare parts
• Limited financial responsibility : Approve purchase invoices, balance stock list and enter overhead invoices.
• Understands and supports sales policies and procedures to provide effective customer service.
• Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Performs other duties as assigned by supervisor.

Knowledge, Skills and Abilities

Qualifications

Physical Demands

LI-JB1