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Inside Sales Representative

Lignum GroupStockport, England, United Kingdom

18 days ago

Job type

Full-time

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from The Lignum Group

We are looking for an experienced Inside Sales Representative to join one of my clients, based in their Stockport office in the UK. They focus on driving exceptional customer service by providing the highest quality at the lowest price, with the quickest delivery. The Inside Sales Representative will support this mission by having a focused customer service approach in addition to always demonstrating excellent communication and professionalism.

Responsibilities

Processes inbound sales calls and purchase orders received via email, phone or fax.
Informs customers of unit prices, shipping dates, anticipated delays, and any additional information required by customer via a sales acknowledgment.
Enters and approves sales orders from customer purchase orders.
Recommends type of packaging or labelling needed on orders.
Reviews documents to ensure completeness and accuracy prior to data entry.
Participates in quality Management System issues relating to the sales function.
Partners with customers to address their project needs and assist in finding solutions.
Complex projects order entry
Interact with the technical team for review of drawing / specification
Submit technical and commercial proposals
Invoicing and follow-up for payment collection
Communicate with suppliers for bought out spare parts
Limited financial responsibility : Approve purchase invoices, balance stock list and enter overhead invoices.
Understands and supports sales policies and procedures to provide effective customer service.
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Performs other duties as assigned by supervisor.

Knowledge, Skills and Abilities

Ability to speak and write clearly and persuasively. Must be able to balance team and individual responsibilities, exhibit objectivity and openness to others’ views. Contributes toward building a positive team spirit.

Proficiency in use of Microsoft Office; specifically, Outlook, Excel, Word, and Access

Must be able to effectively present information and respond to questions from managers and customers. Must have impeccable attention to detail.

Demonstrate confidence, a positive attitude, be a self-starter and possess good organizational skills. Individual should be committed to expanding product knowledge and utilize all available resources, striving for continuous improvement.

Exceptional people skills are critical. Initiative-taker, able to work with cross-functional teams. Strong time management skills that require little supervision. Ability to work under deadlines and focus on multiple projects with minimal supervision.

Ability to prioritize workload to meet changing business needs. The individual should have the ability to adapt and work effectively within a variety of situations and personalities. Must be able to maintain integrity, confidentiality, and professional maturity.

Enhance knowledge of products and applications.

Qualifications

2 – 5 years related experience (Mechanical Engineering or related background)

PowerPoint and Excel proficiency.

Excellent verbal and written communication skills.

Proficient in MS Office, and other office software applications Professional appearance and demeanour.

Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

Ability to work independently and as a member of various teams and committees.

Experience with Microsoft Access is preferred.

Physical Demands

While performing the duties of this job, the employee is frequently required to do the following :

Sit for prolonged periods.

LI-JB1

Seniority level

Associate

Employment type

Full-time

Job function

Industries

Engineering Services and Manufacturing

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Inside Sales Representative • Stockport, England, United Kingdom

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