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Banking Operations Business Analyst

Banking Operations Business Analyst

InvestecLondon
6 days ago
Job type
  • Full-time
Job description

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge : we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Are you someone who thrives in a fast-paced environment and enjoys shaping how things work behind the scenes? We're relaunching a multi-currency current account, introducing a new credit card, and launching a market-leading rewards and benefits programme—and we're looking for a Business Analyst to help make it happen.

In this role, you'll lead the operational readiness workstream. That means designing training plans, ensuring appropriate user access controls, estimating capacity needs to support recruitment, and coordinating other readiness activities. You'll also collaborate with Capability Leads across Onboarding, Account Maintenance, Cards, and Payments—supporting them with business requirements, process design, and UAT planning.

What will you be doing?

You'll be involved in a wide range of activities, including :

  • Gathering and analysing requirements using both traditional and Agile approaches
  • Facilitating workshops and working groups
  • Designing and documenting processes and operating models
  • Supporting business case development and defining outcomes
  • Managing your own workstream—tracking progress, identifying risks, and communicating with stakeholders

What experience will help you thrive?

  • Have you authored business analysis documents like process maps, requirement catalogues, or test cases?
  • Are you confident using structured analysis methods and tailoring them to suit different projects?
  • Do you enjoy leading workshops and working independently across multiple priorities?
  • Are you comfortable working in a matrix environment and navigating ambiguity?
  • What do we value?

    We're looking for someone who communicates clearly, thinks analytically, and sees the bigger picture. You'll be proactive, credible, and collaborative—someone who can influence others and take ownership of tasks through to completion.

    Nice to have (but not essential) :

  • Business analysis accreditation
  • Experience with Agile methodologies, change management, or benefits realisation
  • As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

    Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

    Here is a selection of what we offer;

    Wellbeing

    Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance

    Monetary

    Non-contributory Pension & Discretionary Bonus

    Life & Income Protection

    Life Assurance, Critical Illness & Income Protection

    Travel

    Season Ticket Loan & Electric Vehicle Scheme

    Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

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    Banking Analyst • London

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