UK Sales Administrator

Sales Administrator

EXCLUSIVE NETWORKS

Introduction

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over countries, we combine a local perspective with the scale and delivery of a single global

organization

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

Our benefits include :

24 days holiday plus Bank holidays, increasing with service and we want you to take them .

Your birthday off

Volunteer Day

Hybrid Working

Ongoing learning and development

Health care scheme

5% Matched pension scheme

Beer fridge Friday and quarterly social events

Cycle to work scheme

Free parking

Enhanced maternity and paternity leave and more…

DUTIES AND RESPONSIBILITIES

We are looking for a personable and process driven Renewals Specialist, to join our dynamic and versatile Account Management Team based in Alton, Hampshire. You will

provide administrative support to our Major Accounts, tasks include providing quotations within set SLA times, assisting with queries, raising and processing orders and increasing margins gained from these accounts month on month.

Your role and responsibilities as a Sales Administrator :

Manage renewals contracts, proving high level of accuracy and fast turnarounds for quotations and processing orders.

Become the go to expert for a set of vendors, managing the quote and order process

Provide sales administration support to external sales team member(s), renewing contracts and exploring upsell opportunities

Own and manage the Renewals operational cycle, liaise with the key stakeholders ensuring smooth running of the sales cycle, from preparation to deal completion.

Provide the highest level of Customer Service, developing and maintaining strong customer and supplier relationships, that enhances and promotes the sales of Exclusive Networks portfolio.

Understand a diverse range of vendor products ensuring that knowledge of features and pricing is up to date. resource to further enhance the reseller experience of Exclusive

Work to a financial target as well as KPI’s geared towards a high level of accuracy and ensuring requests are turned around in a timely fashion, increase the products brought through the client base and thus increasing gross margin.

QUALIFICATIONS AND EXPERIENCE

The ideal Sales Administrator will :

Be personable with the ability to develop strong and lasting relationships, both internally and externally.

Previous Customer Service and Administration or Sales Administration experience

Responsive and efficient with strong communication skills and a good telephone manner

Be commercially aware with strong attention to detail and administration skills

Be keen to learn and develop with a strong desire to work to and surpass targets

Knowledge of Microsoft Office (Excel & Word)

Ability to problem solve, identifying a client’s needs and respond accordingly

Self-starter who can motivate themselves and takes a positive approach to sales

Knowledge of IT Industry – knowledge of our vendors would be excellent

Experience using a CRM system

Primary location is Alton, Hampshire, there may be the requirement for off-site meetings and events.

If you think you might be a good fit but don't necessarily meet every requirement we encourage you to apply . You may be the right candidate for other roles .

WHO ARE EXCLUSIVE NETWORKS?

About the company

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals

on the basis of

race, religion,

color

national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely

on the basis of

qualifications, merit, and business need.

We care about your data : please click  to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Good Luck !