Technical Administrator

Are you an organised, solutions-driven administration professional who thrives in a technical setting? Do you enjoy being the central hub that connects customers, engineers, and suppliers to keep everything running smoothly? We’re on the lookout for a Technical Administrator to support a busy Aftersales team. You’ll play a pivotal role in ensuring smooth coordination across service operations, enhancing customer satisfaction, and boosting internal efficiency. In this, you’ll be responsible for everything from organising engineer schedules and arranging travel to managing parts logistics and technical documentation. You’ll be the reliable go-to for keeping engineering operations aligned, informed, and on track. As a Technical Administrator, you will :

• Schedule and coordinate engineer visits in response to customer needs.
• Use internal planning systems to assign jobs and maximise efficiency.
• Organise travel and accommodation for both UK and overseas service visits.
• Maintain and update technical service documentation.
• Process engineer expense reports and support overtime claim approvals.
• Handle inbound and outbound parts orders, stock transfers, and logistics.
• Monitor inventory levels and resolve delivery or stock discrepancies.
• Liaise with suppliers for warranty claims, documentation, and part shipments.
• Act as the key point of contact between customers, sale...