Mental Health Transport Assistant

Mental Health Transport Assistant – Full Time (40.3 - 46.25 hours / week)

Location :  Unit 1 Burnett Business Park, Gypsy Lane, Keynsham, BS31 2ED

Reports To :  Deputy Care Operations Manager (DCOM)

Job Type :  Full-time

Shift Pattern :  4 on / 4 off (alternating between 4 days and 4 nights)

Pay :  Blended rate of

12.94 p / h or £13.03    (starting from  £27,351.89 - £31,130.45 based on expected hours)

If you’re looking for a  rewarding role in Mental Health Care , this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.

We are seeking  compassionate and dedicated Mental Health Transport Assistants  to join our growing team. Experience is a bonus, but not essential— full training is provided . We’re looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.

This role involves far more than driving. You’ll be working directly with patients, ensuring their  safe and dignified transport , often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.

This is a highly unpredictable

and emotionally demanding role, often supporting individuals in distress or

crisis. Candidates must demonstrate compassion, patience, and emotional

resilience. You will need to manage sensitive and sometimes distressing information,

adapt quickly to changing situations, and maintain professionalism in

high-pressure environments. In return, you will be part of a supportive and

inclusive team making a meaningful difference every day.

• What You’ll Be Doing

You will support a range of transport needs involving individuals detained under the Mental Health Act, including :

You will work in  crews of two or more , rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.

Secure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain :   Patient First, Respect, Openness, Unity, and Determination .

Training & Development

Benefits

Please Note

Due to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs.

Overtime is paid at £22 p / h , with  enhanced pay (£1.20 p / h)  for work involving Place of Safety and Bed Watch.

Additional shift enhancements of £1.75 p / h  may apply for call-ins or extra shifts.

If you’re passionate about making a difference and supporting people through challenging times, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.

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