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Institutional Client Services Associate (German Speaking)

Interactive BrokersLondon, United Kingdom

30+ days ago

Job type

Full-time

Job description

Responsibilities

First point of contact for client queries, including but not limited to :

Assistance with multiple trading platforms (desktop, mobile, browser)
Resolution of trade-related queries (order entry, trade execution)
Communication and escalation of high-level issues to relevant stakeholders
Relationship Management for key institutional clients
Project Management of platform and process enhancements
Other tasks including client training, general market research and development

Qualification & Skills

Strong knowledge of listed Equities, Options, Futures, and FX.

Analytical problem-solver with a passion for technology and financial markets.

Prior experience in international settlements or clearing operations is a plus.

Bilingual (English and German preferred).

University degree or higher.

At least 1-2 years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a strong grasp of the core competencies will also be considered).

Location

20 Fenchurch Street, London, EC3M 3BY

8 am – 5 pm, Monday – Friday

Benefits

Career support and development

Salary commensurate with experience

Performance-based discretionary cash bonus scheme

Discretionary stock grant

Group Life Assurance cover

Group Income Protection

Occupation pension scheme based on Gross earnings

Hybrid working model

Above statutory annual leave, increasing with service

Daily company-paid lunch and healthy snack options throughout the day (when working from the office)

Access to Private Medical Insurance, Dental Plan and / or Health Cash Plan (including dependants)

Corporate events

Travel season ticket loans

Cycle to work scheme

on successful completion of the probation period

Interactive Brokers is an Equal Opportunity Employer committed to offering employees a diverse, equitable and inclusive workplace.

If you have what it takes to become part of our London office team, please apply today!

Interactive Brokers (UK) values in promoting, monitoring, implementing best practices, policies and procedures and culture in adhering to and promoting the FCA Consumer Duty with the organisation.

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Institutional Client • London, United Kingdom

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