Senior Pension Administrator

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Jointly owned by EDF Energy and Dalkia, we are a leading technical services group operating nationwide in the UK. Housing key expertise under one roof, we provide specialist technical services in technical facilities management, mechanical and electrical engineering, energy performance contracting and systems integration and digital services.

We leverage the strength of our Group, without losing the personability of a smaller business. We are a people-first culture

With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements.

With over 100 employees, the Dalkia Group central function has HR, Payroll, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. We provide technical expertise, governance, policy, guidance and support to the business units to provide a high quality service to their own people and their clients. Roles in the centre work closely with Executive team to shape and deliver our strategic goals but also partner with the business functions to embed the values, behaviours and strategic ambitions.

The Role :

The Senior Pensions Administrator will report to the Head of Payroll and Pensions and leads the company’s pension scheme. The role involves attending trustee meetings, monitoring provider performance, applying pension legislation, and supporting auto-enrolment. The postholder also acts as the main contact for HR, Payroll, and The Pensions Regulator, drives process improvements, supports staff education on pensions, and ensures an excellent employee experience through accurate data and communication.

Hybrid, but will be required to up to work 2 days a week in Birmingham Office and travel to other sites as required

Responsibilities :

As our Senior Pension Administrator :

• Responsible for ensuring Dakia in compliant in all aspects of pension : You will make changes to all pension related information – contribution increases, new joiners, contractual increases ETC in our payroll system Midland HR working with the payroll team to identify any issues that will need resolvingYou will submit the files for payment undertaking key checks to ensure payments reconcile and work with Group Finance to ensure correct recharges to the Business Units each monthWork with our external pension administrators, this being Legal and General, Aviva, Local Government and several private pension schemes to ensure we update their systems correctly and create long term lasting relationshipsTo attend annual trustee meetings for our Legal and General Master Trust Defined Contribution SchemeTo monitor performance of Legal and General and alert Head of Payroll, Pensions and Rewards of any areas where SLAs are not achieved.To ensure we pay all contribution well ahead of statutory deadlines and escalate immediately where if there is an issueTo ensure we apply the auto enrolment and other pension legislation correctlyTo provide annual communication to all members (to be determined)In addition, you will be part of project team to educate our members in general pension issues
• Act as the primary contact for HR and Payroll users to support in query resolution and training.
• Act as the primary contact for The Pension Regulator
• Work in collaboration with the Payroll Management team to ensure changes to pensions applied to the payroll.
• Work closely with the HR Systems Team to utilise the functionality of the HR / Payroll system fully.
• Work proactively to improve the process efficiency
• Ensure employees have a great experience in all matters relating to Pensions
• Ensure the data within the Payroll systems is maintained and provides an accurate reflection of pension information

Working Relationships (Internal) :

Working Relationships (External) :

Skills :

Behaviours :

Experience :

Our Values :

So, what’s in it for you?

Firstly, you get to join a fantastic, friendly, forward-thinking team of people, who will welcome you and are passionate about the work that we do.

We also offer a wide range of benefits and rewards.

Equity, Diversity and Inclusion :

At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

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