IT Support Engineer

Be You - Our people create our best Plexus.

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.

Who we are and what we do?

We help our customers deliver products to the world which have a profound impact on people’s lives.

From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.

We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

Purpose Statement : The Systems Administrator will use and demonstrate the Plexus core values to provide service excellence for our internal customers as well as management of site computing equipment. This role will provide technical and customer support to the site user community ensuring that applications, systems, network and technologies are available to support and advance business needs. The Systems Administrator will collaborate with other IT personnel, vendors and business partners in order to deliver and maintain secure, reliable and sustainable technology solutions. The Systems Administrator will also follow all policies and governance that promote and support Plexus philosophy and business objectives.

Key Job Accountabilities :

• Installs or removes system components using supplied installation instructions and tools.

Installs or removes hardware and / or software, using supplied installation instructions and tools, including handover to the client.

Assists users and follows agreed procedures for further help or escalation.

Carries out agreed system software maintenance tasks. Automates routine system administration tasks to specifications using standard tools and basic scripting.

Resolves security events and operational security issues.

Education / Experience Qualifications :

Other Qualifications :

Physical Requirements :

Travel Requirements :

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Why you will love it?

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.

At Plexus, you will find :

A workplace centered on collaboration and integrity

Supportive leadership teams that value work-life balance through a flexible work environment

An inclusive environment that values diverse backgrounds, experiences, and expertise

Flexible career paths across a variety of disciplines

Innovative design solutions and state-of-the-art technology that improves lives

Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer :

Bespoke development plan

Online learning and formal development programs

Full-time, permanent employment contract

Enhanced pension contributions

33 days of annual leave (inclusive of public holidays)

Paid family leave

Private medical insurance

Group income protection insurance

Employee Assistance Program (EAP)

Electric Vehicle Salary Sacrifice Scheme

Cycle to work scheme

Volunteer time off

Flexible Hybrid Working Available (role dependent)

Life assurance

Occupational health

Vision care discounts

Discount schemes

Company sick pay scheme

Onsite gym / discounted gym

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.

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