Azure Engineer

Would you like to kick start your career in a supportive,collaborativeand innovative company?

Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team?

The Cloud Operations team is a dynamic, skilled group renowned for its fast-paced work environment and dedication to delivering exceptional client service.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career

As an Azure Support Engineer, you will be a critical escalation point within the support team.

• Taking ownership of complex Microsoft Azure incidents, changes, service requests, and problem records, driving them to resolution
• Serving as a technical escalation point within the team
• Achieving and maintain Key Performance Indicators (KPIs) as defined by the Support Team Manager
• Collaboratingwith DevOps and Service Delivery teams to provide exceptional Client support
• Partnering with the Cloud Operations team to handle high-priority requests during out-of-hours coverage via an On-Call rota

We'd love you to have

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns :

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com / jobs / our-culture /

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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include :

Pension

Share incentive plan

Life Assurance

Holiday

Two days extra holiday on top of your usual entitlement on your birthday and at Christmas

Trips

Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world

Vouchers

Technology vouchers, activity passes, restaurant discount card

Partner / family Benefits

Option to add your partner / family to some of the benefits

Access to Perklife, our dedicated portal for all perks and flexible benefits

Maternity, Paternity and Adoption support

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