Duty Manager - Northampton, Northamptonshire

Duty Manager - Northampton, Northamptonshire

Salary : £26,000 per annum

The Pinnacle Climbing Centre, is passionate about climbing and committed to inspiring lifelong climbers. For the past 14 years, we've been serving climbers of all levels, and we are excited to announce the opening of our new Bouldering Centre at Weston Favell Shopping Centre. This state-of-the-art facility will offer 850m² of bouldering space, ample parking, and seamless access to both sites through our membership options. Whether you're a beginner or an experienced climber, The Pinnacle is the place for you to grow, connect, and climb.

Job Title : Duty Manager

Location : The Pinnacle Bouldering Centre and Clip ‘n’ Climb Northampton, Weston Favell

Job Type : Full-Time, Permanent

Salary : Competitive, based on experience

Perks :

• 28 days holiday
• Free climbing access
• Exclusive staff discounts

Role Overview :

As Duty Manager, you’ll oversee the daily operations at The Pinnacle Bouldering Centre and Clip ‘n’ Climb Northampton, ensuring a high standard of customer service, safety, and efficiency. You’ll lead a team, manage activities, and ensure everything runs smoothly during your shifts. If you’re interested in climbing, customer service and leadership, this role is for you.

Key Responsibilities :

Operations :

Customer Service :

Team Management :

Health & Safety :

Event & Session Management :

Administrative Tasks :

What We’re Looking For :

Bonus Skills :

What We Offer :

Work Location : In person, Northampton

Expected Hours : 36–40 hours per week (day shifts, weekends, holidays)