Business Analyst

Do you enjoy working within a fast-paced challenging environment, with opportunities to grow?

We are looking for an Agile Business Analyst with technical competencies to join our Data product family. The role involves delivering a robust analysis service that meets the demands of our business and clients, working with diverse technology solutions and cross-functional development teams. The successful candidate will collaborate with Product teams, business stakeholders, and technical teams, playing a key role in shaping current and future technology and product delivery.

This role sits within an Agile development squad but also requires working at a project level based on business demand. It involves understanding departmental needs, identifying system requirements, and ensuring effective integration of third-party technology solutions.

Working with Product and Software Engineering Teams, the candidate will analyze, document, and manage requirements, define problems, and obtain stakeholder buy-in to identify viable business solutions across the full product lifecycle.

About CDL

CDL is one of the UK's leading software development houses, employing over 600 people at its Stockport campus. With a strong presence in retail insurance, CDL has pioneered developments in aggregator, web, and telematics solutions, including connected home, enrichment, and self-service tools. Our innovative technologies enable our customers to thrive in the competitive UK insurance market.

We foster a collaborative and creative culture, employing agile techniques to deliver high-quality applications. We pride ourselves on an inspiring working environment with our employees at the core.

We are a market-leading software house creating software, websites, and apps for the Insurance & Finance sectors across the UK. Approximately 65% of companies on price comparison websites are our clients.

Key Responsibilities

• Research feasibility of requests, elicit and gather requirements, and produce system documentation including diagrams using relevant modeling tools.
• Collaborate with the squad to break down features into user stories and shape feasible solutions for delivery.
• Ensure seamless integration of new systems and technologies across projects.
• Ensure user stories meet the squad’s Definition of Ready / Done.
• Assist Product Owners with defining the Product Roadmap, MVPs, and features.
• Support Product Owners with data for prioritization.
• Analyze and resolve internal and external customer support issues within the squad, collaborating to deliver resolutions.
• Facilitate agile ceremonies such as Requirements Capture, Impact Assessments, Backlog Refinements, and Retrospectives.
• Maintain effective communication with clients, Product Owners, and squad members, raising issues when necessary.
• Coach and mentor Junior Analysts in analysis skills and applications knowledge.
• Manage workload effectively in a fast-paced environment, pushing back when needed.
• Maintain knowledge of design processes, tools, standards, and analysis best practices.
• Contribute to continuous improvement initiatives within the squad and department.
• Support the Business Analysis community of practice by sharing knowledge and skills.
• Own personal development aligned with company strategy.

Skills, Knowledge, and Expertise

Salary

The role offers up to £43,000, with career progression opportunities within CDL’s structured framework. Your growth is limited only by your ambition and effort.

Benefits

Diversity and Inclusion

We are committed to fostering an inclusive environment, welcoming applications from diverse backgrounds and offering flexible and workplace adjustments.

About CDL Software

CDL's solutions drive success for the UK's leading insurance retailers. Our commitment has established a client base including some of the most profitable insurance companies in the UK.

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