Role Description
As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations.
You will work with market leading technologies and span user technical and business operations to build solutions that meet user needs deliver business impact and benefit society.
Key Responsibilities :
- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
- Understand user business needs and requirements and the wider operational and organisation context
- Analyse user needs and business objectives in highly complex service areas
- Create design concepts user experience designs and service blueprints that reimagine how services are delivered end-to-end
- Help to define vision and outcomes for products services and programmes
- Lead on design workshops and design sprints with the team senior stakeholders and users
- Rapidly design and test digital prototypes with users
Qualifications :
You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital servicesYou work in agile multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projectsYou are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescalesYou have experience delivering in the UK public sector including working to GDS / DSSS standards and passing Service Standard AssessmentsYou work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences. You know how to manage stakeholder expectations set direction and navigate difficult discussionsAdditional Information :
Benefits :
Hybrid working model with some flexible working25 days holidayPrivate Medical Health care via VitalityPension contribution Life AssuranceProfessional certifications supported as part of learning and development.A range of retail discounts to enhance your lifestyle encompassing restaurants supermarkets travel leisure activities and health and well-being services.Access to our Employee Resource Groups our groups represent diverse backgrounds and provide a platform for colleagues to connect learn and support one another.Join Netcompany where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees Choice Awards for 2024.
At Netcompany we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy emphasizing high agility and promoting flexibility enabling everyone to contribute their best.
Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europes most accomplished IT companies we have expanded our headcount globally to 7400 employees and have offices in UK Denmark Norway Poland Holland and Vietnam.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process please email HR Team at for assistance.
LI-RS1
Remote Work : Employment Type :
Full-time
Key Skills
Mechanical Design,Layout Design,CAD,Adobe Creative Suite,Creo,Sheet Metal,Drafting,Adobe Photoshop,Autocad,Adobe Illustrator,Sketch,Adobe Indesign
Experience : years
Vacancy : 1