3rd Line IT Engineer

3rd Line IT Support Engineer Permanent Salary : £50,000 - £55,000 Location : Essex - Hybrid working 3 days on site - 2 days remote (some flexibility in this) Full UK driving licence - This role would require travel to different sites across the UK As the 3rd Line IT Support Engineer, you will be joining an established team, where you will be working closely with the Head of IT and IT Network & Infrastructure Engineer, to ensure that IT and telecommunications services are provided seamlessly on a day-to-day basis. You will be responsible for : Implementation, maintenance, and support of our existing IT devices, infrastructure and networks; and input into technological development and future IT strategies and innovations. IT infrastructure and network availability. Delivering IT and Information Security projects. Providing escalation support to the IT Service Desk and providing technical mentoring of 1st and 2nd line team members. Maintaining server, network, and storage solutions, including all relevant documentation. Act as technical lead for projects that you are assigned to. Highlighting potential network performance issues in a timely manner and leading on resolution. Working on Project delivery to the required standard, at the direction of the Head of IT. Documenting technical processes and configurations for clarity and compliance. Assisting in the management of cloud and hybrid environments, including Azu...