Lead Engineer (Salesforce Marketing Automation)

Job Details

Job title : Lead Engineer (Salesforce Marketing Automation)

Advert reference number : 1165

Location : Milton Keynes, Remote / Hybrid

Salary : £59,966 to £67,468 + Market Related Pay Allowance of £9,981 per year until 31 July 2027

Closing date : 12 November 2025

Weekly working hours : 37

Contract type : Permanent (fixed term contract)

About the Role

As a Lead Engineer (Salesforce Marketing Automation) at The Open University, you will spearhead technical innovation and excellence within our engineering teams. You’ll take ownership of complex projects, guiding them from concept to completion while ensuring they align with university objectives and technical standards.

In this strategic role within the newly formed marketing automation capability, you will help shape the technical roadmap, make key architectural decisions, and integrate existing and emerging technologies into our chosen marketing automation platform (Salesforce Marketing Cloud) and associated communications systems to ensure robust, secure, and efficient delivery of strategic outcomes.

You’ll mentor and inspire your team, advancing a DevOps culture by promoting automation, integrating practical AI, and fostering a continuous improvement mindset to enhance workflow efficiency, accelerate feedback loops, and support ongoing learning.

This role offers a unique opportunity to showcase your leadership and engineering expertise in using technology to solve complex challenges with a significant social impact.

About Digital Services

Digital Services is at the heart of delivering life‑changing learning experiences that enrich society. We combine trusted design, data expertise, and cutting‑edge technology to support lifelong learning.

Our objectives are to :

• Enhance the student and staff experience through simple, evidence‑based solutions.
• Deliver value iteratively, securely, and at speed.
• Foster a vibrant, supportive workplace that embraces continuous learning and growth, empowering everyone to succeed.

Key Responsibilities

About You

Essential Requirements :

Behaviours

Support with Your Application

If you have any questions or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on 01908 541111 or email careers@open.ac.uk quoting the advert reference number.

What's in it for you?

At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute to a great work‑life balance.

Flexible Working

We are open to discussions about flexible working, including job share, part time, compressed hours, or other arrangements. It is anticipated that a hybrid working pattern can be adopted, with some attendance at the Milton Keynes office on a monthly basis.

Next Steps in the Recruitment Process

We anticipate a two‑stage interview process, with the first stage taking place online via Microsoft Teams during the week commencing 24 November 2025.

Early Closing Date Notification

We may close this job advert earlier than the published closing date where a satisfactory number of applications are received. We encourage early applications.

How to Apply

To apply for this role please submit the following documents :

You can view your progress and application communications when you are logged into our recruitment system. Please check your spam / junk folders if you do not receive associated email updates.

Contact Us

If you have any queries about the recruitment process or your application, please contact careers@open.ac.uk .

EHP Statement

The Open University is committed to equality, diversity and inclusion, reflecting our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all under‑represented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks.

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