Training Administrator

Training Administrator

To provide a high level of administration to the Training Department in a professional and timely manner.

KEY TASKS AND RESPONSIBILITIES :

Answering internal and external telephone calls, responding to general queries for the Training Department and escalating, where appropriate

Responding to queries via employee MyWork Portals or other electronic platforms in a timely manner

Providing a high-level of administrative support for the accreditation of employees

Communicating with the wider business regarding the progress of employee accreditation, reporting any concerns where appropriate

Assisting Company Trainers with all administrative elements of employee training sessions

Liaising with the wider business and external agencies regarding training courses and qualifications

Ensuring internal bespoke systems are accurately maintained and updated with relevant training qualifications and information

Analysis of training results, producing reports to the L&D Business Partner

Complying with the GDPR regulations in relation to confidential documentation and storage of personal employee information and communication

Any other tasks that may be identified by your Line Manager.

RELEVANT SKILLS AND EXPERIENCE :

Must have excellent interpersonal communication skills with good organisation

Must be computer literate in Microsoft Office and able to apply these skills to bespoke software

Ideally experienced in administration

Ideally experienced in the Security Industry

Able to prioritise and organise own workload within time constraints and with accurate detail.

FURTHER INFORMATION :

Contract length : 8 months