Location : Chepstow

Workplace type : Hybrid

Salary : Competitive

About us

TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision : to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.

Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’.

Position

As our IT Business Analyst, you will lead the definition and optimisation of business processes, documenting systems requirements, and delivering change projects across the organisation. You will work closely with specialist applications and infrastructure teams to align IT solutions with business needs. In addition to core business analysis responsibilities, you will be expected to take ownership of project management aspects, ensuring successful and timely delivery of change initiatives.

Hybrid working from one of our three UK offices in Chepstow, Solihull or Andover.

Responsibilities

• Research, define and document business processes across all key areas for TXO, including finance, sales and distribution, asset recovery, and increasingly service delivery.
• Engage with stakeholders across all geographies and departments to understand functional needs. Where appropriate and value adding, map these functional needs to our core strategic systems, Sage X3 ERP, HubSpot, iTRAC, and Reversys.
• Define appropriate systems changes or alternative process optimisation work.
• Manage the end-to-end requirements gathering process, ensuring that specifications meet business goals and are aligned with stakeholder priorities.
• Lead and manage change initiatives, taking responsibility for the delivery of projects, including scoping, planning, and coordination with applications and infrastructure teams.
• Provide ongoing support for the configuration, build and optimization of systems change work in alignment with evolving business needs.
• Identify process improvement and automation opportunities to enhance operational efficiency.
• Serve as a liaison between business units and IT, ensuring effective communication and collaboration.
• Support post-implementation phases, including training and troubleshooting.

Requirements

Other information

How to apply

If you have the skills and experience needed for this role, we want to hear from you. Click below! We are not using recruitment agencies at this time.

Due to the high volume of applications we receive, we are unable to contact each applicant individually. If we do not contact you within 2 weeks of your application being submitted you have not been successful on this occasion. TXO maintains a database of prospective candidates. If you are unsuccessful in your application for this role we will keep your details on file for a period of 6 months.

More about TXO

Here at TXO we specialise in providing critical telecom network hardware and asset management services to our global client base. Essentially, we buy new and refurbished multi-vendor telecom networking equipment from our partners worldwide. We then refurbish and resell or responsibly recycle if the parts are not fit for reuse. More recently, we are excited to have extended our services portfolio. We are now proud specialists in the design, build and whole-life support of communications systems. With sustainability at the core of our vision, our services work to extend the life of electronic equipment and avoid waste, all while generating revenue and reducing expenses for clients.

Our core values are part of our DNA and fundamental in driving our work forward, each and every day.

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