Ocean Export Coordinator - Manchester - Up to £37,000
This Global freight forwarder are looking to bring on an experienced Ocean Export Coordinator to join their team in Manchester.
The scope of the role is the Coordination and execution of customer orders in accordance with their requirements and / or procedures based on company's ethics.
Job type : Permanent
Hours : Monday to Friday - 9 : 00am to 5 : 30pm
- Hybrid working once completion of probation
Package :
Up to £37,00022 days holiday plus bank holidays (increase to 25 days after 2 years' service)Pension contributionHealthcare / Cash planGym MembershipLife InsuranceDiscounts to various servicesResponsibilities :
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clientsEffectively manage Ocean Export LCL and FCL shipments from start to finishPunctual and flawless order handling and documentationFollow SOP's and update accordinglySubmitting VGM through CNS & Destin8Prepare and complete full export documentation and sending prealerts within set KPISubmitting AMS / ACI / ISF for relevant shipmentsSending EDI bookings and SI to carriersFCL and LCL Quotations upon requestManage multiple shipments simultaneously while ensuring accuracy and adherence to deadlinesOperational troubleshootingNon-conformance reporting in accordance with the KPI’s.Ensure compliance with international shipping regulations, customs requirements, and trade compliance policiesMeeting financial end of month deadlines both accruals and sales invoicesEssentials :
3+ years of ocean freight forwarding experience with a UK-based freight forwarderExport experienceExport customs procedure knowledge is necessary.Knowledge on CDS and similar softwares is a mustRight to work in the UK