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Receptionist

Receptionist

Melia White HouseLondon, United Kingdom
19 days ago
Salary
£26,780.00 yearly
Job type
  • Full-time
Job description

The world is yours with Meliá”

Joining

Meliá is to embark on a journey without borders because the possibilities of

growing and training here are endless. It is to know that the world is yours

and that you can work in many countries. And all with the feeling that you are

part of a big family.

About Meliá White House Hotel NW1 3UP

Meliá White House is a modern

and elegantly newly refurbished hotel exceptionally located next to Regent’s

Park, within a short walk from the world-renowned shopping streets of Oxford

Circus & Regents Street. Warren Street, Great Portland Street and Regent’s

Park underground stations are all within a 5-minute walk.

  • Salary package :

26,780 plus service charge / / Hotel discounts / / Health cash back plan

Meals on duty / / Pension scheme / / Loyalty rewards

and referral bonuses / / many more

Receptionist

Mission : To provide an efficient and

courteous service to guests at all times

Responsibilities will include, but are not limited to :

Ensure that all guests are welcomed and

checked-in into the hotel in a warm, genuine & professional manner &

when possible addressed by their name. To be fully conversant with check-out

procedures in an informative & helpful manner.

Project a helpful and enthusiastic attitude

while offering choices, anticipating & identifying guest expectations, in

order to ensure that guests' needs are met & where possible exceeded.

Beware of the current hotel availability and

propose up-sell and cross-sell whenever it is possible, to maximize room

occupancy and hotel revenue.

To present all accounts to company and agency

bills with compliant back-up. Provide to our guests the corresponding invoice

related to payment taken.

To observe all security, health and safety

regulations. To be fully conversant and capable of acting in an appropriate

manner during emergency situations in accordance with the hotel emergency

procedures.

To carry out all duties with due regard for the

specifications of relevant & related legislation. To undertake any other

reasonable duties as directed by senior reception staff or management.

To file all new arrivals registration cards

after they have been completed by the guest with their personal details,

ensuring contact details are accurate.

What we are looking for?

OPERA knowledge

Fluency in English and additional Spanish would be beneficial

Prior experience in a similar role

successful candidate must already have eligibility to work in the UK.

Because belonging to the great Meliá family is being VIP

Holidays :

28 days’ holiday including 8 public holidays

Contributory

pension scheme

Refer

a friend bonus : £500 (subject to successfully

completed 6 months’ probation)

Discounted

dental and health cover with HSF

Travel

Food discounts : excellent

employee special rates in Melia Hotels worldwide for our team members, their

friends & families while travelling and staying in our hotels including

F&B discount (subject to individual outlets)

Personal

Development : programs designed to support

your career right from the start, with unlimited access to online learning

platform

Career

growth :   fantastic opportunity to

progress and access to a network of over 350 hotels across the world (subject

to local right to work rules)

High

street discounts : with Perks

at Work

Day Parties

At Meliá we are all VIP

Great professionals who make everyday life easier and

exceptional. From the junior to the most senior, all of them have unique and

important qualities that make working at Meliá an opportunity for constant

growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make

working at Meliá an unforgettable experience, full of emotional moments and

always with the feeling that you belong to a big family where we have people

like you,  VIP  People.

At Meliá Hotels

International, we are committed to   equal opportunities between

women and men   in the workplace, with the

commitment of management and the principles contained in Human Resources policies.

We also prioritize disseminating throughout the entire staff a corporate

culture committed to effective equality, and raising awareness about the need

to act jointly and globally.

We promote our commitment to   equality and diversity , avoiding any kind of

discrimination, especially related to reasons of disability, race, religion,

gender, or age. We believe that   diversity and inclusion among

our employees are essential for our success as a global company .

Additionally, we support the

sustainable growth of our industry through   a socially responsible team . In this sense, our motto is

Towards a sustainable future, from a responsible present ".

Thanks to all our collaborators, we make it possible.

you want to be “Very

Inspiring People” , follow

us on :

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