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Benefits Officer
Opus People SolutionsWalsall30+ days ago
Job type
- Temporary
Job descriptionPreferably experienced in processing benefit applications and interpreting legislation. Familiarity with maintaining financial systems and providing customer support. Detail-oriented with strong problem-solving skills. Commitment to ethical conduct and confidentiality. Ability to work independently and as part of a team. Dedication to high-quality customer service and diversity principles.
Job Title : Benefits Officer
Location : Walsall Council
Work Mode : Hybrid (Predominantly remote with occasional office requirements)
Pay Rate : Negotiable
Working Hours : 37 hours per week
Assignment Duration : Until March 2025
Key Responsibilities :
- Processing Housing Benefit, Council Tax Reduction, and Discretionary Housing Payment applications.
- Interpreting complex Housing Benefit legislation and understanding subsidy and performance implications.
- Assessing, processing, and recovering housing and council tax benefits.
- Providing advice, information, and assistance to customers and stakeholders.
- Maintaining financial and other systems according to legislation, government standards, and council policies.
Requirements :