Job summary

We have an exciting vacancy to work in a friendly and supportive Library and Knowledge Service team. The service supports the information needs of the Trust's staff and students, by facilitating access to books, e-resources, training, current awareness and more.

The role is varied; no two days are the same. We offer the flexibility to manage your own workload, unsupervised on occasion. You will also have the opportunity to use your initiative and creativity to contribute to service development. Experience within a library environment is desirable, but not essential. Training on specific library systems will be provided.

Opportunities for continuing professional development are encouraged.

Whilst this is a full-time role, we would also consider applications for part time posts.

You will be required to split your time between St Michael's Hospital, Warwick and Brooklands Hospital, Marston Green (one or two days a week).

Please get in touch if you would like any information or an informal chat.

Main duties of the job

For more information on this role, please see the attached support information. This will give you a better overview of the role and requirements.

In this role, you will :

carry out general library duties, such as clerical support, dealing with enquiries, book loans and acquisitions, article requests and basic evidence searching.

process member registrations and provide inductions to new starters

support promotional and marketing material for the library and its services.

maintain physical library spaces and stock

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include

generous annual leave entitlement which increases during your time with us

flexible working opportunities

excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

salary sacrifice schemes for lease car / vehicle, Cycle to Work, home and electronics, gym membership and more

discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

wellbeing support, including an in-house counselling service, external helpline and more

staff networks and support groups

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job description

Job responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Main responsibilities of the post

Communication

Inductions of new library users relating to library facilities, platforms and services

Process library registrations, OpenAthens and article requests

Provide information regarding relevant legislation ( copyright, data protection)

Market and promote library services. Produce publicity materials and library guides.

Aid users in the use of E-resources.

Carry out routine literature searches for users, referring more advanced questions to the professional librarians.

Good customer care skills

Analytical and Judgemental Skills / Freedom to Act

Using initiative when in sole charge of the library space.

Plan own workload

Physical Skills

Light to moderate physical effort shelving stock and equipment, use of steps to reach windows and shelves.

Policy and Service Responsibilities

Implement policies and services as agreed at team level.

Contribute to the continued development of the library services. Take minutes at team meetings on a rota basis.

Responsibility for Financial and Physical Resources

Open and close the library daily and regular lone working

Keep office and book maintenance supplies constant and order as needed

Responsibility for Information

Add new resources to the Library Management System

Remove outdated stock and assist in the stock check for missing items.

Retrieve overdue items and mark long overdue and / or missing stock on catalogue

Issue and return books and multimedia materials using the library management system.

Process article requests

Create and update documents, tables, spreadsheets and posters using Microsoft Office software.

Work with other members of the team to maintain Current Awareness Service.

Research and Development

Use Excel to keep statistics of completed work

Participate in gathering of feedback

Person Specification

5 GCSEs or equivalent including English Language

Experience in an administrative role

Good knowledge of Outlook, Word and Excel

Excellent written and verbal communication skills

Good interpersonal and customer care skills

Self-motivated and flexible work approach

Ability to work as part of a team

Ability to move stock and equipment within the library

Ability to meet travel requirements of the post

Person Specification

Qualifications

Essential

• 5 GCSEs or equivalent including English Language

Desirable

Knowledge and Skills

Essential

Experience

Essential

Desirable

Personal Attributes

Essential

Other

Essential

Coventry and Warwickshire Partnership Trust Values

Essential