With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role Summary and Purpose

Senior Underwriter is responsible for underwriting all new and existing portfolio of business within set underwriting guidelines, authority levels and service standards. Senior Underwriter will also be responsible for mentoring and developing Underwriters and reporting to senior management.

Senior Underwriter is responsible for maintaining a professional approach in all internal and external stakeholder interactions, managing effective, efficient, compliant and profitable underwriting for Arch Insurance under dedicated portfolio / product.

Key Tasks and Responsibilities

Underwrite within limitations of company policy and in accordance with underwriting standards.

Prepare reports on portfolio performance and maintaining credit control of business within the portfolio.

Participate in audits, Peer Review Process, and any other compliance requirements.

Ensuring all documentation is accurate and complete and conforms with organisational guidelines.

Work with other stakeholders to maximise underwriting opportunities, minimise expenses and achieve operations and service targets.

Underwrite Professional Indemnity products in accordance with Arch Guidelines to ensure profitability and provide a positive contribution to tangible book value for Arch.

Maintain and develop key broker relationships through consistent visitation, ensuring that customer service is provided on high level.

Provide timely service of requests and ensure administration of tasks in timely manner.

Develop and execute new business opportunities interacting with existing and new brokers. This includes a systematic approach to broker networking.

Work with Senior Underwriters and Management on future product development.

Assist with implementation of distribution strategy with other profit centres and identify any cross-sell opportunities.

Comply with relevant laws and regulations, industry codes and Arch organisation standards.

Apply efficient, effective, and sound underwriting practices to new business, mid-term alterations and renewal management.

Process and document issuance of new business, renewals and endorsements ensuring all interactions are performed in an efficient & effective manner adhering to the required processes for each transaction type.

Ensure that all relevant correspondence is saved on to relevant systems and that underwriting notes and thought processes and rating are clearly detailed in the underwriting notes section.

Respond to enquiries / requests (such as certificates of currency) from the brokers within agreed service standards.

Ensure reporting spreadsheets are up to date.

Business development management, portfolio performance and profitability.

Develop productive long-term relationships with external stakeholders.

Contribute and execute of Underwriting Strategy.

Act as Underwriters’ referral point.

Is expected to travel as required by the business.

Senior team member responsibilities :

Assist the manager in supervising team members in dedicated team by providing training, guidance, mentoring; assist in providing feedback.

Support the manager in overseeing work of junior roles.

Act as a local leader, being a role model and by providing guidance to the team members.

General responsibilities :

Collaborate effectively with other business units.

Adhere to company’s policies, procedures and local guidance as well as to the legislation.

Other reasonable duties as directed by the business, within the scope of the role.

Role Requirements & Skills

Experience working in the financial services, with knowledge in legislative framework

Demonstrable ability to grow a profitable portfolio.

Experience in same or similar role- minimum 5 years.

Tertiary qualifications - desirable but not essential.

Demonstrate a proven ability to communicate effectively both verbally and in writing.

Ability to develop and maintain effective relationships with internal and external stakeholders.

Proficient in Microsoft Office Software (Word, Excel, Powerpoint).

An organised and methodical approach to working practices and meet deadlines.

Extensive knowledge of the Australian insurance regulatory and compliance environment.

Sound analytical skills with the ability to prioritise while maintaining an attention to detail.

Enthusiasm and a desire to learn and contribute as part of a team, with the ability to work autonomously when required.

Active market presence and strong negotiation skills.

Ability to provide a high level of service to external stakeholders

Ability to find solutions to complex underwriting problems within defined guidelines.

Demonstrable knowledge of products, underwriting practices, and market dynamics.