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Solutions Consultant - SaaS ERP

Solutions Consultant - SaaS ERP

ZipRecruiterBath, England, United Kingdom
30+ days ago
Job type
  • Full-time
Job description

Job DescriptionJob Description Position Overview : Solution Consultant – SaaS ERP

Position Overview : BS&A Software, a market-leading software organization with proven technology, is seeking a Solution Consultant to join our growing Implementation Team. You will play a key role in the implementation of BS&A’s ERP software (primarily cloud-based) in local governments and utility districts throughout the country. Our Solution Consultants are customer-facing and play a key role in translating customer requirements into our software solutions.

If you are looking for a challenging and rewarding opportunity to utilize your skills, we'd love to hear from you!

Key Responsibilities :

  • Lead the Discovery, Design and Configuration phases of customer implementations.
  • Define, analyze, and interpret customer business needs and procedures, aligning them with project objectives.
  • Map customers’ existing business processes and legacy system data to the BS&A ERP system.
  • Partner with customers to perform data validation following conversion of master data and historical transactional data from customers’ legacy systems.
  • Configure and customize ERP systems in line with client's operational methods and BS&A’s recommended practices.
  • Identify and document business / technical prerequisites for specific software design / development, forms, reports, interfaces, processes, configuration, and other necessary alterations.
  • Deliver outstanding customer support and address client concerns throughout the implementation process.
  • Collaborate with various team members, including Project Managers, Data Conversion team members, and Implementation & Training Specialists

Qualifications :

  • Bachelor’s degree in business, Accounting / Finance, Information Systems, or equivalent work experience
  • Minimum 3 years’ experience in hands-on implementation of complex SaaS ERP systems, preferably in GovTech / Municipalities.
  • Specific domain knowledge in one or more areas of ERP systems, such as Core Financials or HRMS / Payroll. Knowledge in municipality-specific functions such as Utility Billing and Community Development is a plus.
  • Keen eye for detail, able to quickly identify potential issues in customer configuration and / or data conversion issues.
  • Some technical proficiency (Excel, basic SQL scripting, etc).
  • Strong communication skills, both written and verbal, are essential.
  • Excellent customer facing skills with the ability to simplify technical aspects for non-technical users.
  • Ability to manage stress and anxiety levels in complex and fast paced environments
  • Ability to work independently, manage personal tasks effectively, take initiative in problem-solving, and meet deadlines. The ideal candidate will be able to juggle multiple tasks in a fast-paced, deadline-oriented setting.
  • Ability to travel to customer sites for kickoff meetings and other ad-hoc activities (up to 25% travel).
  • Valid driver’s license

    • At BS&A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes :

  • Competitive pay
  • Health Insurance – BCBS of Michigan – Employer-paid premium
  • Health Savings Plan – Employer contributes 75%
  • Dental Insurance – Employer-paid premium
  • Vision Insurance – Employer-paid premium
  • Retirement – 401(k) – Employer-paid
  • Retirement – 401(k) – Employer matches 50% of team member contribution
  • Paid Parental Leave
  • Insurance – Employer-paid premium
  • Life Insurance – Employer-paid premium
  • Generous PTO and Holiday Time
  • Company-sponsored events

    • BS&A uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.

    BS&A provides Equal Employment Opportunity to all employees and applicants for employment without regard to , , , or expression, , , , , , genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The BS&A complies with applicable state and local laws governing non-discrimination in employment in every location in which BS&A has facilities.

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    Solution Consultant • Bath, England, United Kingdom