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Business Support Officer (scheduler)

Business Support Officer (scheduler)

Communicate SLT CICBlackpool, Lancashire
30+ days ago
Salary
£23,400.00–£24,000.00 yearly
Job description

Job summary

We are seeking to appoint a virtual administrator to support our clinical team to meet an urgent business need. As part of asmall knit business support team, you will be working closely with the Operations lead and SeniorBusiness Support Officer, providing administration and diary management support for our existing teamof Speech and Language Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).

This role willbe fully remote and training willbe delivered remotely.

  • Please note that recruitment for this position may close earlier than the indicated deadline if we receive asufficient number of qualified applications. Therefore, we encourage interestedcandidates to apply promptly

Main duties of the job

  • To simultaneously schedule, manage and report on appointments for multiplemembers of our clinical team.
  • Manage your own time well to allow for flexibility in the above.
  • Take responsibility to ensure administrative practices are of a highquality.
  • Be responsible for maintaining records and electronic filing up to date.
  • Proofread, format, edit and update clinical documents (with training andguidance) as required by the business.
  • Respond to administrative enquiries in a timely and confident fashion.
  • Following up enquiries from parents / carers, educationpractitioners and health partners.
  • Otherduties subject to business need / your skill set.

    • About us

    Communicate SLT CIC is a not-for-profitorganisation, providing flexible and tailored speech, language andcommunication related services which invest in the diverse communities weserve.

    Our experienced and dedicated team of professionalssupport individuals aged 0-25 years directly and through others, usinghigh-quality, evidenced-based approaches to maximise impact where they live andlearn.

    Our head office is in Blackpool, however, we provideservices across the North West through our highly supportive cohesive team.

    The organisation began in 2011 and since then hasgrown in :

  • Employees - in July 2024 we had 53 employees andmany consultants who support short term projects.
  • Reach in 2022-2023, our services impacted over 14,000 children and families.
  • And Impact!

    • We welcomeapplicants who share our mission, vision and values and who are committed toworking with others.

    Here's a flavour of what its like to work withinCommunicate. These quotes are from current team members (2024) :

  • Communicate has an excellent ethos.Communicate values staff and does all it can to support the team, practicallyand emotionally. It is without a doubt the best company I have ever workedfor!"
  • Leadership work tirelessly and are amazing atwhat they do. I always feel like they do their best to support and listen toteam members."
  • It's an absolute privilege to work for thiscompany and I'm so proud of it."

    • Job description

    Job responsibilities

    Provideadministration and diary management support for our existing team of Speech andLanguage Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).

    Person Specification

    Circumstances

    Essential

  • Able to work fully remotely.
  • UK based.
  • Stable and fast internet connection.
  • Have the minimum IT requirement laptop / desktop PC plus at least one monitor.
  • A mobile phone will be provided.
  • No holidays over 10 working days in length in the 9 month period.
  • Generally working hours are 9am -5pm, Monday to Friday, however, there is the potential for some flexible working.

    • Qualifications

    Essential

  • GCSE grade A to C in English and Maths.

    • Desirable

  • European Computer Driving Licence.

    • Experience

    Essential

  • Experience of MS Office Suite inc. SharePoint, MS Teams, Excel and Word.
  • Previous of experience of working in a fast-paced virtual admin support role.

    • Desirable

  • Experience working in health or education sector.
  • 18 months experience of working in a virtual admin role.