About the Role

As a Senior Customer Insights Analyst, you will be responsible for providing show insights to the business, highlighting areas for improvement and optimization, helping shape strategies by providing data-led insights and conducting extra research where feasible.

Responsibilities

• Collecting and consolidating insights using quantitative and qualitative research methods
• Developing data-driven insights into customer behaviors, preferences, and patterns
• Helping the event teams improve product and service offerings through customer understanding
• Performing analytics, modelling, data management, or reporting solutions
• Contributing to process improvements using best practices and knowledge of internal or external business issues
• Providing support and guidance to colleagues who may have less experience

Requirements

Work in a way that works for you

We promote a healthy work / life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer