Parts Call Centre Advisor

Job Description

Call Centre Advisor - Diss

We are currently offering an excellent opportunity for a motivated and organised individual to join our busy centralised Parts Call Centre based in Diss.

This is a full-time position with a competitive basic salary and a performance-related bonus scheme. You will also benefit from 30 days of annual leave, including bank holidays.

Key Responsibilities :

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Answering all inbound calls promptly and professionally

Advising, selling, and ordering parts for both trade and retail customers

Ensuring accurate processing of orders and internal documentation

Maintaining a high level of customer service and attention to detail

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What We're Looking For :

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Strong communication and organisational skills

High attention to detail

Friendly and confident telephone manner

Ability to work effectively as part of a team

No prior experience necessary - full training will be provided

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Benefits : n \n

Pension scheme

Life insurance

Staff discounts

Recommend-a-friend scheme

Ongoing training and career progression opportunities

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If you're looking to join a supportive and growing team, this could be the perfect opportunity to start or further your career in a customer-focused environment.

How to Apply :

Contact Alison for more information on 01733968453 or

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.