Job summary

Senior Pharmacy Assistant - Dispensary

Division : Cancer & Core Clinical Services

Care Group : Diagnostics & Therapies

Band : 3

Salary : £24,071 - £25,674 per annum

We are recruiting for a Senior Pharmacy Assistant - Dispensary who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The successful candidate will work alongside the Dispensary Management Team to provide safe and efficient dispensing services, working within SOPs and regulatory standards. Key, but not exhaustive, responsibilities include :

Main duties of the job

Assisting with education and training for the dispensary staff and rotational staff

Maintaining accurate dispensing records as well as records of dispensing errors

Maintaining and following up the Dispensary to-follows & ordering processes

Manage and maintain the Virtual Outpatients Clinics

Support and assist all members of the dispensary team as the wider pharmacy team

Support dispensary staff working on the satellite pharmacy on Galton Day Unit

Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time ?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach :

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Job description

Job responsibilities

Ensure stock management processes are maintained, including stock rotation, date checking and accurate levels are maintained.

Assist the Dispensary management team in writing, reviewing and maintaining SOPs

Maintain and process the Pharmacy virtual Outpatient clinic prescriptions

Participate in the supply of stock CD medication. Liaise with relevant ward Pharmacists and ward staff to provide an effective and efficient service.

Assist in the delivery of dispensed items to the wards and departments

Ensure the correct storage of the medication and ensure good stock rotation and monitor and check for expiry dates

Oversight and maintenance of clinic work processed via dispensary

Ensure that any to-follow or out of stock issues are promptly and accurately reported to both the procurement and distribution managers

Sort, file and archive prescriptions and other relevant paper as advised as per standard operating procedures.

Ensure that any to follow items are sent as soon as possible and any discrepancies checked.

Ensure the availability of sufficient stock and sundries / consumables to the dispensary and ward stock distribution areas.

Answer the telephone and refer clinical queries to the appropriate trained staff member.

Maintain good customer services at all times.

Ensure that the appropriate manual and computer records are amended when stock is transferred and that stock discrepancies are either corrected immediately or reported to a senior member of staff

Carry out daily stock checks against the computer generated monitoring sheets for stock audit.

Ensure that any discrepancies are reported.

Record all prescriptions received onto the prescription tracking system

To provide an accurate and efficient dispensing service of various types of prescriptions in accordance with departmental Standard Operating Procedures

To maintain patient records using the Pharmacy computer systems to ensure information is accurate and up to date and complies with the Data Protection Act

Receive outpatient prescriptions from customers and take the appropriate payment, advise on any benefits available to them and obtain details, to ensure the back of the

Record all financial transactions connected with NHS and private patients

Responsible for the Dispensary cash register procedure, including the float and cashing up.

To maintain current and relevant information in the waiting area as per departmental procedures and as advised by the dispensary manager

Participate in the late night service, weekend and bank holiday rotas as required.

Report any complaints, incidents or near miss situations via the error reporting system and your line manager.

Maintain a clean and tidy environment

All pharmacy staff must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information ( drug prices).

All work will be carried out in accordance with the relevant laws, the guidelines of the Royal Pharmaceutical Society of Great Britain and the General pharmaceutical council, Trust and departmental procedures and standards of professional practice

Person Specification

Qualifications

Essential

• GCSE (English & Maths C or above)
• NVQ2 (pharmaceutical) or ability to work towards within 6 months

Knowledge

Essential

Experience

Essential

Skills

Essential