Quality and Compliance Manager

Quality & Compliance Manager

Salary : £65,000 per year

Job Type : Full-time, Permanent

Location : Regional South East & South West

This is an exciting opportunity within a rapidly growing and dynamic care home company, dedicated to providing exceptional care to residents. They are an expanding, and they are looking for a Quality & Compliance Manager to help them ensure the highest standards of care across their homes.

About the Role :

As the Quality & Compliance Manager, you will play a vital role in ensuring our client meets and exceeds all regulatory standards. You will be responsible for overseeing the compliance and safety of care delivery across our homes, ensuring that all policies, practices, and risk assessments are up-to-date and aligned with legislative requirements.

This role will also see you working closely with staff to foster a culture of continuous improvement, investigating any non-compliance issues, and ensuring they consistently deliver exceptional care to the residents.

Key Responsibilities :

Compliance & Quality Management :

Oversee the safe and compliant delivery of services in line with legislation and company policies.

Monitor and maintain accurate records in accordance with legal and regulatory requirements.

Develop, review, and implement Care & Support Plans, ensuring they are compliant with Care Inspectorate standards.

Conduct audits and investigations into care delivery to ensure high standards are maintained.

Training & Development :

Identify training needs and ensure that staff are up-to-date with best practices and regulatory requirements.

Promote a culture of learning by sourcing appropriate training providers and evaluating their performance.

Support staff development through regular training and supervision sessions.

Health & Safety :

Ensure the implementation and monitoring of health and safety practices across all care homes.

Manage risk assessments and ensure safe working practices for both staff and residents.

Communication & Leadership :

Lead investigations into incidents and non-compliance issues, providing corrective actions to improve service quality.

Foster a culture of continuous improvement, collaboration, and compliance within the team.

Experience :

A minimum of 5 years of experience in a care home environment, with at least 1 year in a Quality Assurance or Compliance role.

Strong knowledge of regulatory standards, particularly Care Inspectorate and Health and Safety legislation.

Qualifications :

NMC Registered Nurse with a valid NMC Pin (required).

Experience in care planning, audits, complaints management, and risk assessments.

Skills :

Excellent communication and leadership skills.

A proactive and flexible approach to work with the ability to manage multiple priorities.

Strong problem-solving and investigative skills.

High level of attention to detail with a commitment to compliance and quality improvement.

Benefits : 65,000 annual salary

Car Allowance

Career progression and professional development opportunities

Enhanced DBS Check

Performance-based bonuses

Company events and much more!

If you're a dedicated and experienced professional looking for a new challenge with a growing and supportive company, we’d love to hear from you! Please apply with your CV to [email protected] or call 01293848170 to discuss the role further.